Refund Policy

Our goal at Pear Valley is for you, the purchaser, to be satisfied with your order. Should there be questions or if anything is amiss, please contact us within 3 days of receiving your order. You may contact us at (805) 237-2861 or by email at info@pearvalley.com

Shipping Policy/Delivery Policy

All orders are processed as quickly as possible. We currently ship on Mondays, Tuesdays and Wednesdays. You will receive a verification of your order via email. We use UPS and FedEx for shipments. We legally cannot ship to PO Boxes.

Tracking numbers will become available via email once your package is scanned by the carrier at pick up. Please allow up to 24hrs for tracking updates once received.

Shipping and Handling

By placing this order you certify that you are at least 21 years of age and the product ordered is for your personal use only and not for resale or trade.

An adult must be present at delivery to sign for the wines. Federal law prohibits carriers from leaving packages without obtaining an adult signature. We recommend using a business address or authorized UPS or FedEx pickup location if you are not home between the hours of 10AM and 8PM. We cannot ship wine to a Post Office box. To locate an authorized UPS or FedEx pickup location, visit their website, click on Locations, and enter your zip code. Please note that additional holding fees may apply. Call your local pickup location to verify.

We reserve the right to limit quantities and to correct pricing errors. All prices are listed in US dollars. All orders will include delivery charges and applicable sales tax. You will receive an e-mail confirming that your order was submitted.

We are currently licensed to ship in the following states: AZ, CA, CO, FL, ID, IL, IN, MO, MT, NM, NV, OR, TX, VA, WA. These states are subject to change at any time.

Because of the widely variable laws controlling the shipment of wine in the United States, we cannot list all the restrictions and limitations that you may face. Please see the Wine Institute Direct Shipping Laws for more in-depth information on your state restrictions.